Privacy Policy

Introduction

NextLevel Digital ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or submit a quote request. By using our website, you agree to the practices described in this policy.

Information We Collect

When you submit a form on our website, we may collect your name, email address, phone number, the service you are interested in, and any message you provide. We may also collect basic technical information such as your browser type and the pages you visit.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and quote requests.
• Provide customer support and follow up on service requests.
• Improve our website and services.
• Communicate with you regarding your project, if applicable.

Text Messages (SMS)

With your consent, we may send non-marketing text messages related to your inquiries, service requests, and customer support. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP, or reply HELP for assistance.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business, such as customer relationship management and communication tools, only as necessary to provide our services.

Data Retention

We retain the information you submit for as long as necessary to respond to your request and provide our services, or as required by applicable law.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of receiving text messages at any time by replying STOP.

Contact Us

If you have questions about this Privacy Policy, please contact us at mynextleveldigital@gmail.com or call (213) 832-8123.